Privacy Policy

Welcome to SK EduSoft Pro. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://skedusoft.sunilkaswan.in/ or use our School ERP Software. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

Personal Data You Provide to Us

We collect personal information that you voluntarily provide when registering on our platform, expressing interest in obtaining information about us or our products, or otherwise contacting us. This includes:

Name, email address, phone number
School name and address
Billing and payment information
Login credentials (username and password)
Profile images and documents uploaded by users

Information Automatically Collected

When you visit our website, we automatically collect certain information including:

IP address and browser type
Operating system and device identifiers
Pages visited and time spent on pages
Referring URLs and navigation paths
Cookies and similar tracking technologies

Information from Student & School Records

As a School ERP provider, we process data on behalf of schools including student records, attendance data, fee payment records, exam results, and parent/guardian contact information. Schools are the data controllers for this information, and we act as a data processor under their instructions.

2. How We Use Your Information

Service Delivery

We use your information to:

Create and manage your account
Provide, operate, and maintain our ERP software
Process transactions and send related information including purchase confirmations and invoices
Send administrative information such as changes to terms, conditions, and policies

Communication & Support

We use your contact information to:

Respond to your comments, questions, and requests
Provide customer support and troubleshooting
Send you technical notices, updates, and security alerts
Send marketing and promotional communications (you may opt-out at any time)

Analytics & Improvement

We use collected data to understand how users interact with our platform, identify usage trends, monitor the effectiveness of our services, and improve our offerings for educational institutions.

3. Information Sharing

We Do Not Sell Your Data

SK EduSoft does not sell, trade, or rent your personal information to third parties for their marketing purposes.

When We May Share Information

We may share your information only in the following limited circumstances:

Service Providers: Trusted third-party vendors who assist in operating our platform (e.g., payment processors, cloud hosting, SMS gateways)
Legal Requirements: When required by applicable law, court order, or government authority
Business Transfers: In connection with a merger, acquisition, or sale of company assets
With Your Consent: When you have given explicit permission

4. Data Security

Our Security Measures

We implement industry-standard security measures to protect your information:

256-bit SSL/TLS encryption for all data transmission
AES-256 encryption for sensitive stored data
Regular security audits and penetration testing
Role-based access controls limiting data access to authorized personnel only
Daily automated backups stored in geographically redundant locations
Two-factor authentication (2FA) available for all accounts

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time, subject to legal obligations to retain certain records.

5. Cookies Policy

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and understand how you use our platform.

Types of Cookies We Use

Essential Cookies: Required for the website to function properly (session management, login)
Analytics Cookies: Help us understand site usage (Google Analytics)
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Track effectiveness of our advertising

Cookie Control

You can control and/or delete cookies at any time through your browser settings. However, disabling essential cookies may impair the functionality of our platform.

6. Your Rights

Rights Under Indian Data Protection Law

Under India's Digital Personal Data Protection Act (DPDPA) and applicable regulations, you have the right to:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request erasure of your personal data (right to be forgotten)
Portability: Receive your data in a structured, commonly used format
Objection: Object to processing of your personal data in certain circumstances
Withdrawal of Consent: Withdraw consent at any time where processing is based on consent

How to Exercise Your Rights

To exercise any of these rights, please contact us at skedusoftpro@gmail.com. We will respond to your request within 30 days.

7. Third-Party Links

External Websites

Our platform may contain links to third-party websites (e.g., payment gateways, government portals). We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policy of every website you visit.

8. Changes to This Policy

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date and, where appropriate, notifying you via email.

9. Contact Us

Data Controller Contact

For any privacy-related questions, requests, or concerns, please contact our Data Protection Officer:

SK EduSoft
Email: skedusoftpro@gmail.com
Phone: +917988671626
Address: Ellenabad (sirsa)

We are committed to working with you to resolve any complaint or concern about privacy.

Your Privacy Is Our Priority

Have questions about how we handle your data? Our team is here to help.

Contact Our Privacy Team

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